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Conditions of Use



Your use of the site is your responsibility and you are responsible for complying with any local laws that may pertain where you are located.

Terms and Conditions of Use

You are advised to read the following Terms and Conditions of Use. These Terms and Conditions have been developed for your protection and the protection of DaintreeOrganics. Your use of the site constitutes your agreement to the following terms and conditions. The following terms of use apply to all site users. All terms and conditions of use are subject to change at the discretion of DaintreeOrganics.

1. Use of Content

DaintreeOrganics authorizes you to personally view the material contained on the site and to download a single copy of such material for your personal, non-commercial use, provided that any downloaded copy includes the copyright notice, "Copyright 2009, DaintreeOrganics. All rights reserved." and with any other copyright or proprietary rights notices that appear in the material copied. Consumers may not use site nor provide outside links to the site, for any personal or commercial purpose, including but not limited to, sale or trade of particular items or services.

The materials contained on the DaintreeOrganics site are protected by the copyright laws of Australia and other countries. Ownership of the content belongs to DaintreeOrganics, and to content providers to this site. Any use of the content not expressly permitted by these Terms and Conditions of Use is a breach of these Terms and Conditions of Use and may be a violation of copyright, trademark and other laws. All rights not expressly granted in these Terms and Conditions of Use are specifically reserved to DaintreeOrganics.

If you violate these Terms and Conditions of Use, your authorization to use the DaintreeOrganics site is automatically revoked and you must destroy any copies of the content that you have made.

2. Shopping Features

Consumers taking advantage of special features such as Shop On-Line and coupon offerings do so at their own risk and shall hold DaintreeOrganics, harmless from any and all liability including, but not limited to, any health claims regarding products posted on retailer sites as well as pick, pack, payment, and delivery functions.

Consumers agree to pay for goods and services purchased via the internet with and recognize that purchasing goods and services on line holds the same validity as if purchased in person from a bricks and mortar store.

While DaintreeOrganics provides state of the art security encryption devices, customer's e-mail may not be fully secured against interception. Customer agrees to hold DaintreeOrganics harmless from any and all liability for any reason whatsoever, including monetary and health issues, that may arise regarding any transaction that occurs between DaintreeOrganics and customer. Both DaintreeOrganics and customer agree to hold DaintreeOrganics harmless from any and all liability for any reason whatsoever, including monetary and health issues that may arise regarding any transactions that occur between DaintreeOrganics and customer.

Further, DaintreeOrganics may provide guarantees and warranties regarding reimbursement for goods and services, as well as pick, pack, and delivery functions whether shopping on-line. Please see our store policies posted on the ordering section of the site.

DaintreeOrganics collects financial information (like your account or credit card numbers where applicable) so you can order products from its store via their shop on-line service. Your billing information is only used by DaintreeOrganics or it's other business partners to bill you for products and services they sell. It is privileged, confidential, encrypted, and held on a secure server, and will not be given to a third party except as required by law.

3. Privacy Policy

DaintreeOrganics, on behalf of itself, has created this privacy statement for it's natural product customers in order to demonstrate our collective firm commitment to your privacy. The following discloses the information gathering and dissemination practices for this Web site.

DaintreeOrganics respect and value your privacy. Although we will collect personal information from you, with your permission, only your name, your e-mail address, and your mailing address will be provided to DaintreeOrganics. No other personal information collected during your use of this site will be shared. DaintreeOrganics will not, without permission, sell, disclose or provide ANY information, including your name, address, e-mail address or other personal information to any third party, unless required to do so by law.

Personal information collected from you is submitted with your knowledge and consent. DaintreeOrganics will only use that information to provide a more customized service to you.

Should you choose to take advantage of the posted shop-on-line features of this Web Site, further information such as your credit card data for method of payment of goods and services may be necessary. DaintreeOrganics provide state of the art security and encryption devices to protect your payment information.

DaintreeOrganics, as site service provider, its employees, directors, and investors are to be held harmless from any and all liability regarding any misuse of your credit card information provided for fulfilment from the shop on-line feature.

4.0 Security

DaintreeOrganics work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. DaintreeOrganics employees who handle customer data do not have access to your credit card details as this information is immediately encrypted after you execute the continue link at the bottom of the payment details section. In order to shop online, DaintreeOrganics collects your name, address information, and credit card information, so that it can fulfill your order, as well as your contact information (e-mail and telephone) in case DaintreeOrganics needs to communicate with you regarding your order.

We reveal only the last four digits of your credit card number when confirming an order. Of course, we transmit the entire encrypted credit card number to the appropriate credit card company during order processing. To complete credit card transactions, DaintreeOrganics provides the following member information (name, billing address, credit card number, expiration date, and transaction amount) to the credit card processing company we use via secure communications pathways. In addition, as part of the fulfilment process, DaintreeOrganics may share shipping information with intermediary shipping companies.

DaintreeOrganics have adopted these policies and procedures because (1) we cannot control the privacy practices and policies of other sites and (2) we want to protect your security and privacy during your visit to us.

5. Site Information

5.1 Choice/Opt-out

This site provides you the opportunity upon registration to opt-out to receiving communications from DaintreeOrganics or its content providers, its customers and advertisers.

This site also gives you the following methods to discontinue receiving future communications. You may utilize any of these options to indicate that you no longer wish to receive contact from DaintreeOrganics.

Visit , and proceed to the My Account Section

5.2 Contact Us

If you have any questions about the privacy statement, the practices of this site, or your dealings with this Web site, you can contact DaintreeOrganics.

To change or modify information you previously provided you can e-mail us (see step 1 below).
  1. E-mail [email protected]
  2. Visit , and proceed to the My Account Section
  3. Send mail to the following postal address:

    PO Box 318
    Nerang, QLD 4211

  4. Telephone: 0418 982 625

  5. 5.3 Children's Guidelines

    This site does not solicit use by, or target as a user group, children under the age of 18 years. We do not collect information from any person we actually know is under the age of 18, that would make that child personally identifiable.

    This site does not knowingly sell any products or services to children under the age of 18 years, nor does it specifically target any information towards children. We advise that if a parent feels that anything about this site is inappropriate for their child, they monitor the child's use of this site as they would all other Internet usage. DaintreeOrganics always welcome your input and comments. Please feel free to contact us. (See the Contact Us section above for details).

    5.4 Cookies

    Cookies are small bits of electronic information that allow a Web site to keep records of your site visits and personalize or customize the Web experience for you. This site does not use "cookies" to report on or track you when you leave this site.

    We do use cookies to help diagnose problems with our server, to administer our Web site, to help identify visitors and to gather broad demographic information. We also use cookies to deliver content specific to your interests and to save passwords so you do not have to re-enter them each time you visit this site.

    Our site registration form requires you to provide contact information (like your name and e-mail address). DaintreeOrganics uses the contact information from the registration form to send you information about the company and promotional material from content providers and advertisers provided that you have given us permission to do so.

    We collect financial information (like your account or credit card numbers where applicable) so you can order products from DaintreeOrganics. Your billing information is used by DaintreeOrganics or other business partners to bill you for products and services they sell. It is privileged and confidential and will not be given to a third party except as required by law.

    5.5 Links

    Outside links to other health information sites are provided in limited circumstances where it is necessary to provide a balance of information and are for your information and perusal only. DaintreeOrganics are not responsible for and neither endorse nor support any products or services that you may find on these outside sites. Any data presented on these sites should be used at customer's discretion only. DaintreeOrganics are not responsible for any results that may or may not occur regarding your use of any information, goods, or services posted on these sites. DaintreeOrganics cannot guarantee nor provide security surrounding your personal and confidential information while you are visiting these outside sites. In addition, some internal links may be required to support the functionality of DaintreeOrganics, as site host and are not accessible by the community at large.

    5.6 Order Forms

    This site uses an order form so that you can request information regarding, products, and services. On this form, we collect your contact information (like your e-mail address). Contact information from the order form is used to send you goods and services ordered, where applicable or as requested, and may be used to send you information about our company or promotional material from our content providers, advertisers, and other parties.

    5.7 Business Relationships

    Consumers may choose to Opt-in and give information to DaintreeOrganics. However, you, the consumer, may at any time change, update or deny access to your personal information through Your Account. In that case, DaintreeOrganics access to your information or the ability for DaintreeOrganics to send you outbound e-mail messages will cease.

    6. Advertising Standards

    DaintreeOrganics shares the values of the natural health industry including individual respect, co-operation, harmony, environmental awareness, and support of sustainable agriculture. All advertising submitted to DaintreeOrganics must conform to ethical standards regarding, but not limited to the following:
    • - Absolutely no material is permitted that is offensive in any way regarding race, religion, culture or gender.
    • - Absolutely no sexually explicit material or material involving human or animal cruelty is allowed.
    We are committed to maintaining the highest standards for advertising however, we are not responsible for our advertisers, their products or services.

    6.1 Advertising Claims

    All advertiser claims regarding ingredients, potency, formulation and product testing must be verifiable. The advertiser must be able to substantiate and authenticate these claims to DaintreeOrganics and to site users upon request.

    All advertiser claims regarding how products are grown, tested or manufactured must be in accordance with principles and standards established by the appropriate governmental and regulatory agencies and organizations.

    DaintreeOrganics make no warranty or guarantee for the accuracy of labelling, content, or quality of any products or services advertised on a partners site.

    DaintreeOrganics will accept advertising for food and food products that are labeled whole, natural, or organic. (We will also accept advertising for foods not in these categories).

    All claims for food or other products that are labelled using the terms whole, natural or organic must not only conform to definitions set forth below, but must also meet all legal guidelines and requirements regarding the making of such representations. The provider must be able to substantiate and authenticate these and all other product claims to DaintreeOrganics and to site users upon request. In these instances, the definitions in the following sections will apply.

    6.2. Definitions

    Whole Foods:
    Food in its natural state is referred to as whole food. These foods are complex sources as found in nature with all or most of their nutritional components left intact. These foods undergo minimal processing in order to retain these nutritional components. Whole foods are not adulterated or modified with flavour enhancers or artificial colours.

    Natural Foods:
    A product labelled or advertised as "natural" should contain, primarily all natural ingredients. The presence of a synthetic chemical in the formulation would technically raise a regulatory issue. Foods designated as natural contain no artificial preservatives, sweeteners, colours, flavours, synthetic pesticides, fungicides, drug residues or growth hormones. These foods are not irradiated and neither ripening agents nor fumigants are used. Additionally, these foods are not bleached or bromated. They are processed, packaged, transported and stored to retain maximum nutritional value and be environmentally friendly.

    Organic Foods:
    According to Organic Trade Association (OTA), certified organic foods are grown and processed in compliance with stringent industry standards.

    • - Certified organic farms build healthy soil without the use of toxic and persistent pesticides and fertilizers.
    • - Certified processors/packers protect the organic integrity that begins on the farm.
    • - Organic packaged products have not been irradiated, made with genetically modified seeds or growth hormones, or produced with artificial flavors or colors.
    • - Genetically engineered organisms and their derivatives and products are prohibited for foods labeled as "organic" and "made with organic ingredients."

    All methods and materials used on certified organic farms and processing facilities are inspected annually by a third-party certification organization.

    6.3 More Information

    For further questions or information on advertising standards please e-mail us at: [email protected]

    6.4 Product Safety and Quality Products for which advertising is accepted must be safe when used according to instructions. If product(s) are not intended for use by children, the advertising should not encourage or imply child-usage.

    DaintreeOrganics have no means of independently evaluating the safety or functionality of the products offered by its suppliers and affiliates and thus can neither endorse nor recommend products. DaintreeOrganics make every effort to receive a certification from its suppliers that (i) the product complies with all local, state, and federal regulatory requirements; (ii) every claim made on behalf of the product is adequately substantiated and information is readily available regarding such claims, and (iii) all adverse safety information is disclosed on product labelling.

    DaintreeOrganics require that all of our product providers can substantiate their claims of safety, wholeness, goodness and purity of product. However, we do not guarantee, warranty those claims, or any product or service advertised or discussed on our site.

    7. Content Submittal Policy

    DaintreeOrganics reserves sole discretion to accept, edit or reject any and all materials submitted to us from consumers directly or on behalf of a customer. DaintreeOrganics will not be responsible for the return of these items. DaintreeOrganics will not be liable for any payment for any submissions without prior written agreement.

    8. Etiquette

    You agree, by your use of this site, to adhere to our standards of proper Net-etiquette. This includes, but is not limited to the standards listed below. DaintreeOrganics prohibit the following action in our public areas and reserves the right to remove any postings that violate them.
    • DO NOT use any explicit, vulgar, or obscene language.
    • DO NOT use any racially, ethnically, or socially offensive language.
    • DO NOT encourage, incite, or plot any illegal activity.
    • DO NOT verbally attack, harass, or otherwise annoy any other members.
    • DO NOT post or request personal information from anyone under 18.
    • DO NOT misrepresent yourself as part of the DaintreeOrganics staff, or another organization to which you ARE NOT A MEMBER.
    • DO NOT post or link to sexually explicit or otherwise offensive material when participating in forums and chats and please stay on the topic.
    • IF YOU post messages on a public site area, you may be identifying yourself, and your personal information may be available to others without your permission.

    9. Indemnification

    You agree to indemnify and hold DaintreeOrganics, its officers, principals, employees, agents, consultants, and information providers harmless from and against all claims, actions, demands, losses, expenses, damages and costs, including but not limited to reasonable attorney's fees and accounting fees resulting from, or alleged to have resulted from, your violation of these Terms and Conditions of Use.

    10. Limitation of Liability of Erewhon Natural Foods

    DaintreeOrganics site is provided on an "AS IS" and "AS AVAILABLE" basis. Your use of the DaintreeOrganics site and content is at your own risk. DaintreeOrganics does not guarantee that the functions of this site will be error-free or uninterrupted, or that this site and server will be absolutely virus-free. Your use of this site involves transmission of data over facilities which are not within the control of DaintreeOrganics, its content providers and advertisers. Therefore, DaintreeOrganics assume no liability for delay, corruption of data, interruption of service, or interception of data transmissions outside of its direct control.


    DaintreeOrganics make no representations or warranties as to: (1) the accuracy, completeness, reliability, correctness or timeliness of the content, textual material, graphics, links, or data transmission capabilities provided by the DaintreeOrganics site; and (2) compliance with or satisfaction of any governmental regulations requiring disclosure of information concerning products or services offered by content providers or advertisers on the DaintreeOrganics site.

    In no case shall DaintreeOrganics, its content providers, business associates, advertisers or any third parties referred to on the DaintreeOrganics site be liable for any damages, including without limitation, incidental and consequential damages, personal injury or death, lost profits or damages from data loss or business interruption, resulting from the use or inability to use the DaintreeOrganics site or its content, whether based on contract, tort or any other legal theory, and whether or not DaintreeOrganics is given notice of the possibility of such damages. DaintreeOrganics shall only be liable for actual damages suffered by you, and only to the maximum amount of $500 (AUS. currency). DaintreeOrganics assume no liability for your use or misuse of the site, the content, the public areas of the site, including, without limitation, liability for personal injury or death. Any claim brought in relation to your use of the site, the content or the public areas of the site must be brought within one (1) year of the event from which the claim arises. The remedies set forth in these Terms and Conditions of Use are exclusive and limited to those expressly set forth.

    Although the editors and content providers of this site have consulted sources believed to be reliable and accurate in assembling the content of this site, information provided may not be error-free. Listings of suppliers, professional associations, organizations, news, events and other material are intended to be comprehensive but not necessarily all-inclusive of information.

    11. Dispute Resolution

    If a dispute arises out of or relates to these Terms of Use, or the breach thereof, and if the dispute cannot be settled through negotiation, the parties agree first to try in good faith to settle the dispute by mediation. Before resorting to arbitration, litigation, or some other dispute resolution procedure.

    Notwithstanding the arbitration provision above, DaintreeOrganics may avail themselves of the full range of remedies available to them, either individual or together, in connection with any violation of its respective intellectual property rights, including, but not limited to, temporary and permanent injunctive relief, and actions for damages in either state or federal courts, as applicable. If such judicial proceedings are instituted, the parties agree that such proceedings will not be stayed or delayed pending the outcome of any arbitration proceeding under this Agreement. In such judicial proceedings, the prevailing party shall be entitled to an award of attorneys' fees and litigation costs, including those at the trial court and all appellate court levels, against the losing party.

    12. Governing Law/Jurisdiction

    By use of this site, you agree that exclusive venue for resolution of any disputes between you and DaintreeOrganics, shall be in the state wherein DaintreeOrganics is located, or in the Australian District Court for the District and Division that governs DaintreeOrganics location. Your use of this site and all relations between you and DaintreeOrganics shall be governed by the laws of the State of QLD except where specifically pre-empted by federal law.

    In addition, the service provider, is owned by Daintree Organics Pty Ltd, with offices located at Suite 1401, Level 14 The Rocket. 203 Robina Town Centre Drive, Robina Qld 4226. The phone number is 0418 982 625. By use of this site, you agree that exclusive venue for resolution of any disputes between you and DaintreeOrganics shall be in District Court. Your use of this site and all relations between you and DaintreeOrganics shall be governed by the laws of the State of Queensland except where specifically pre-empted by federal law.

    13. Complete Agreement

    Except as expressly set forth within any separate notice contained in the DaintreeOrganics site or any other written agreement between you, DaintreeOrganics, these Terms and Conditions of Use constitute the entire agreement between you, DaintreeOrganics regarding the use of the DaintreeOrganics site and content. These Terms and Conditions of Use may be modified by DaintreeOrganics at any time, with or without advance notice. By your continued use of the DaintreeOrganics site, you agree to monitor these Terms and Conditions of Use for any changes, and that such changes will be binding upon you. None of these Terms and Conditions of Use may be waived except in a written instrument signed by an officer of DaintreeOrganics. No waiver, whether express or found to exist as a matter of law, shall be deemed a further or continuing waiver of such term or condition or of any other term or condition.

    If any term or condition set forth herein is found to be invalid by a court of competent jurisdiction, the remainder of the terms and conditions shall remain in full force and effect.

    Revised March, 2012.